Short answer: Email us at support@aussiecasinoverdict.com. We aim to reply within two working days (Sydney time).
Publisher
Steadfast Services Limited, Office 4, 12/F, Emperor Group Centre, 288 Hennessy Road, Wan Chai, Hong Kong (company registration no. 81089401). Email: support@aussiecasinoverdict.com.
What to write to us about
- Mistakes: a fact, a bonus term or a payout time on our site that is wrong or out of date.
- Payout problems: a casino from our list that is not paying you. Tell us the casino, the amount, the method and the date you asked. We can't force a casino to pay, but we check every report and it can change our score.
- Questions about a review or about how we test.
- Business and press: partnerships, media questions.
Please never send us passwords, full card numbers or identity documents. We will never ask for them.
We are not the casino
We can't access your casino account, unlock it, or process deposits and withdrawals. For account questions, contact the casino's own support first.
Need to talk to someone now?
If gambling is causing you problems, Gambling Help Online offers free, confidential counselling 24/7 on 1800 858 858 or via live chat. If you are in crisis, call Lifeline on 13 11 14.